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Hi Clive: Sorry if you get this twice. But I meant to reply in the thread, but think I did something else. Thanks so much for this! I will check into these. ------------------------------ Laura Smith Ontario 211 Services Toronto ON (416)777-0211 - ...

Laura, I have found a few online examples of Terms of Use and associated language ... From Michigan 211:  https://www.mi211.org/terms-use-0 From 211 San Diego:  https://211sandiego.org/terms-of-service/ From 211 Portland/Oregon:    http://211info.org/privacy-policy/ ...

Phyllis, Probably about 5-7 years ago, the answer might have been, "some do, must don't" ... but now that answer is probably the opposite way around. I am not a personal lover of collecting information that is not relevant to helping a person -- although ...